Privacy Policy

1. Overview

Shuohe (Beijing) Supply Chain Management Co., Ltd. ("Shuohe", "we", "our", or "us") respects your privacy and is committed to protecting the personal data of our users ("User", "you"). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information through our mobile applications, games, and website, in compliance with global standards including the GDPR, CCPA, and relevant App Store/Google Play policies.

2. Global Age Policy & Child Safety

We implement strict age-appropriate protections across our services:

2.1 Children's Privacy (COPPA & GDPR-K)

Our services are generally not directed to children under the age of 13 (or 16 in certain EEA jurisdictions). We do not knowingly collect personal information from children without verifiable parental consent.

2.2 Age Gating

Where required by platform policies (Apple App Store / Google Play), we implement age-gating mechanisms. If we discover that a user under the minimum age has provided personal data, we will take immediate steps to delete such information from our servers.

2.3 Parental Controls

Parents or guardians who believe we have inadvertently collected data from their child may contact us at support@bjshuohe.com to request data deletion.

3. Privacy Data Adaptation & Collection

We collect information to provide better services and optimize user experience. The data collected depends on the specific app or service used:

3.1 Automatically Collected Data

• Device Identifiers: IP address, IDFA (Apple), GAID (Google), Android ID, and hardware model.
• Usage Data: Game progress, feature interactions, session duration, and crash reports.
• Network Info: Mobile carrier, connection type (Wi-Fi/LTE), and general geographic location (City/Country level).

3.2 Data You Provide

• Contact information (email) if provided for technical support.
• Profile information if using social login features.

4. Monetization & Data Sharing

To support our free services, we work with third-party partners who may process your data for advertising and analytics purposes. Our partners are required to comply with all regional privacy laws.

• Ad Partners: AdMob, Meta Audience Network, Unity Ads, AppLovin. They may use device IDs to serve personalized or non-personalized ads.
• Analytics Partners: Google Analytics for Firebase, AppsFlyer, Sentry.

5. Your Rights

Depending on your residency, you may have the following rights: Right to Access, Right to Rectification, Right to Erasure ("Right to be Forgotten"), and Right to Data Portability. CCPA users have the right to opt-out of the "sale" or "sharing" of personal information.

6. Contact Us

For any privacy-related queries or to exercise your data rights, please contact our Data Protection Office at: support@bjshuohe.com